This product includes one Microsoft Office Specialist Exam Voucher with a retake which may be used for any one of the MOS 2013, 2016, or 365/2019 certification exams: Word, Word Expert, Excel, Excel Expert, PowerPoint, Access, or Outlook. It also includes a single title CERTprep powered by GMetrix Practice Test license for any of those exams.

In the event that you do not pass the exam, a retake code will be emailed to you. You may re-take the exam after waiting 24 hours from the time your initial exam was first started. Retake vouchers must be used within 30 days of the failed exam.

How To:

Prior to purchasing your exam vouchers, we recommend that you locate a Certiport Authorized Testing Center (CATC) in your area.

1. Locate a Certiport Authorized Testing Center by visiting our locator here.
2. Once you have located a CATC, please contact them directly to determine:
   1. If your exam is available at that location.
   2. If there are any proctoring or other applicable fees.
3. A date and time to take your exam.

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Register for an Account:

Once you've determined which certification is right for you, you're ready to create an account with Certiport. Start here to begin the process.

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Assign Voucher to your Account:

Once you have a voucher, you may assign it to yourself. Doing so secures the voucher from being redeemed fraudulently. Login to your Test Candidate Account, enter your voucher number in the Voucher code field and click on Assign Voucher to Me. Once the voucher is assigned, you will be the only person who can use it. Inform the Proctor at the Testing Center you have assigned the voucher to yourself

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Redeem Practice Test through GMetrix:

Within 24 hours, Certiport will provide a unique GMetrix code to the email address you provided during your purchase. Included will be instructions on how to redeem the code through GMetrix. If you don’t receive your code within 24 hours, please do the following:

1. Confirm the email address you provided is accurate
2. Check your "junk mail" filter
3. Send an email to CustomerServices@Certiport.com with a copy of your purchase receipt.

System Requirements for Using MOS with GMetrix

• CPU: 1.00 GHz processor or higher
• RAM: Minimum of 1 GB
• FREE DISK SPACE: 150 MB
• DISPLAY: 1024x768 or higher resolution monitor
• OPERATING SYSTEM: Windows Server 2008, Windows Vista SP2, Windows 7, Windows 8(excluding Windows 8 RT), Windows 10.
• MS OFFICE SOFTWARE: Full installation of the version of MS Office that you will be testing with.
• INTERNET: GMetrix requires a high-speed internet connection.
• Supported Browsers: Internet Explorer 9 or higher.
• Adobe Flash Player: Current version.

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Redeem Voucher:

To redeem your voucher you must visit a Certiport Authorized Testing Center and provide the number to a Certiport Administrator. Exams must be taken prior to the expiration date. See specific instructions below.

1. Take the exam at your selected testing center:
1. Tell the representative you wish to redeem this voucher # for an exam.
2. Schedule a time and date to take this exam.
3. A proctoring fee maybe required; this will be determined by the Testing Center.
2. At the time of testing, have the Center launch the appropriate exam engine.
1. If you have taken a Certiport exam before, enter your Candidate Login information.
2. If you have not taken an exam before, start here to register
3. The testing center Administrator will either ask one of the following:
1. Did you assign the voucher to you?
2. Did you bring the voucher with you?
4. The testing center Administrator will select the appropriate exams from the drop down box menu, please confirm.
5. The testing center Administrator will enter their username and password.
6. Upon exam completion, voucher is void.

Objective Domains: please go here to find the objectives tested on in these certification exams.