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My Account
How do I create an account?
  To create a new account:
1) Click the "My Account" link at the top right side of our site.

2) Below the New Customers heading, click the "Continue" button to begin your first-time registration.

3) Follow the prompts to complete setting up your account.

Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Your Shop Certiport online store Login ID and Password will not be associated or linked to your Certiport Candidate Login ID and Password. Hence, when making your first purchase on Shop Certiport, you will need to setup a separate login ID and password. If you choose, your Shop Certiport login credentials can be the same as your Certiport Candidate login credentials—but they will not be electronically associated between the two systems.
How do I edit my account information?
  To edit your account information, login to the "My Account" link at the top right hand side of our site. Next, under "Personal Information" select the appropriate option to edit your account information.
I forgot my password.
  Click the "My Account" link at the top right hand side of our site. Under the login box you'll see a link that says, "Forgot your password?" Click the link and then enter the email address you use to sign in to your account.  The site will automatically send you an email with your password.